My family and I had a great experience here at DGDG Capitol Buick gmc purchasing a new 2018 Acadia slt. Got a great trade in price for our old Acadia and were lucky enough to have a wonderful no pressure salesman that went above and beyond to make sure we were happy and informed about our new vehicle, Luis! ..Luis in finance was also great, understood our situation and helped us get the best deal he possibly could. I truly felt like our business was valued, they were really patient and the whole office made us feel appreciated. I am a HAPPY customer and I will absolutely recommend everyone to go to DGDG before going to another dealer, they did great and I love my new Acadia!
Came to the dealership looking for a car we saw online. Kevin Garner came out to greet us, he was very patient with all our questions. We financed the car and the whole experience was very pleasant. Definitely coming here for our next vehicle.
Marcus Watkins and Frank Fletcher were fantastic! We purchased a new vehicle effortlessly and with superior customer service. We knew what we wanted when we walked in and walked out with what we wanted. No pressure to add or upgrade anything - a lovely experience. Thank you Marcus and Frank!
My GMC Acadia Denali had some minor body and paint repairs , Mr. Dan Cash and the assistant GM Issac, completed the repairs to my highest expectations and went out out of their way to make me completely satisfied.... These gentlemen were a blessing in disguise, I highly recommend this Dealership!!
Got new GMC Acadia SLE-1 from Capitol Buick GMC 9-02-2018, Frank Fletcher(Frank.Fletcher@dgdg.com) help us a lot, he is very patient and friendly, I was looking into GMC Acadia for 2 weeks and I always got quick response from Frank, that's why I finally choose Capitol Buick GMC. Actually I have the same offer from other dealer but I feel Capitol Buick GMC is more trustworthy, I get my new vehicle with good price and good service, all staffs there are very nice!
We are so happy with our experience with Frank Fletcher at Capitol Buick-GMC! He made the process personable and fun. Of course the car we wanted was at the very back of their lot with 20 cars parked in front of it, but he moved one by one with a smile on his face 🙂 The process ran late in the evening but Frank made sure to still go over everything in the car before he sent us on our way. We will recommend him to anyone who is in the market, he knows what he's doing and works hard. Thank you Frank, we love our new Denali-Yukon!!!
I would like to take a moment to talk about how great Capitol Buick GMC is! From the moment that I drove up I had several people ask how they could assist me. I had an appointment with Frank Fletcher. Frank greeted me with a big smile and a strong handshake! From the moment he started talking about the SUV that I was looking at, I was amazed with his knowledge of the car and all the features! He took the time to show me all the bells and whistles of the car before the test drive. I was sold after the test drive but still wanted to make sure I was making the right decision so he showed me other cars that we on both ends of the spectrum. Frank made the process of trading in my old car and purchasing a new one very easy. He even supplied my very hungry husband with homemade potato salad. Now that is above and beyond! I can't thank Frank and the team at Capitol Buick GMC enough for the exceptional service!
Got a GMC Terrain from them, earlier this week. I loved the fact that the Sales Process for no-pressure. Frank Fletcher was GREAT in explaining the options, the packages and the features. He was funny too :-). I recommend asking for him - when you go in. The GSM - Isaac - was super helpful - on a couple of options / concerns. Lastly - Ryan the Finance guy - wrapped up the transaction in a world-record 5 mins - since we had to go soon for an appointment. While I bought a GMC myself - i was blown away by the new Buicks - you've gotta check them out - superb design. Whole heartedly recommend the dealership - they work hard for your business!
Thank you Capitol GMC Service Department. This team really knows about customer satisfaction. I've been taking my truck here for standard maintenance and have only had great experiences. When it came to fixing a brake problem that could have been quite costly Dan, Rebecca, Gil and the team stepped up to help me. If you are in need of service I highly recommend this team. Extremely helpful, keep you updated, and value added. Thank you for the great service and excellent customer satisfaction.
I worked in auto sales for over 4 years, so trust me when I say these guys are great to buy from. I have to say that working with Ford and Dan was a pleasure during my buying experience at Capitol Buick GMC. Very professional. I expect to be a returning customer someday. Thanks again guys!-Augustus
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